Andy Watt
Owner
Andy Watt is a founding member of the Theory of Constraints International Certification Organization (TOCICO) and a Chartered Fellow of CILT (Chartered Institute of Logistics and Transport), the owner and driving force behind Goldratt UK, increasing the exposure of TOC to the UK.
Andy, a Mechanical Engineer for ten years prior to starting his consulting career, held a number of Senior Management positions within the Aerospace and Defence industry in the UK. These included Head of Continuous Improvement, Quality manager, Engineering Manager, Head of Operations and Engineering. He specialised in the implementation of TOC, Lean, Six Sigma and Taguchi in production and R&D environments. This included Hunting Engineering, AWE Aldermaston and Lockheed Martin.
In 2000 Andy joined The Goldratt Institute, training coaching and consulting to companies. He formed his own company Levee LLP in 2004 and took over Goldratt UK in 2007 to provide TOC consultancy across the UK. Since 2004 it has grown to more than 25 employees and annual sales of more than £1.8M.
Conducting two types of implementations; Holistic and functional implementations; these are typically Production, Distribution, MRO, Project Management and Sales & Marketing.
Over the last fifteen years Andy and Goldratt UK have worked with hundreds of organisations implementing TOC including; Bentley, Honeywell, Masterfoods, Bombardier, Eurostar, Siemens, Johnson Matthey and many more SMEs. Andy was lucky enough to work closely with Dr Goldratt for a number of years and is a regular presenter at worldwide conferences.
Andy is also an owner and Director of software company RopeWeaver who provide TOC based software for Operations, Procurement and Distribution.
In 2013 Andy also became shareholder and Director in Tenon Engineering a manufacturing business engineering and producing instrumentation products; including Rheometers and viscometers; which is on a TOC journey to become ever flourishing and acquired Wallace Instruments who sell Plastimeters and hardness testers across the world.
Andy has also held a number of non-executive Director positions. Andy was awarded TOCICO's Implementer of the Year in 2018.
Ian Gillott
Chief Executive Officer
Ian joined the Goldratt UK team as Chief Executive Officer in 2024. In this role, he oversees the organisation’s day-to-day operations and drives strategic growth. A seasoned executive, Ian brings a wealth of leadership experience across the Rail, Automotive, Construction, and Bus sectors, having successfully navigated business landscapes in four different countries.
Over the past 20 years, Ian has held senior roles within the Bamford group of companies, including JCB, Wrightbus, and AllServiceOne. With a foundation in Mechanical Engineering and expertise in Lean Manufacturing, Kaizen, and Six Sigma methodologies, Ian has demonstrated a consistent ability to deliver operational excellence and foster innovation.
Notably, he played a pivotal role in refreshing Wrightbus, steering the company's recovery and leading the establishment and scaling of its aftermarket business over a transformative five-year period. A results-oriented, self-driven, and resilient leader, Ian thrives in dynamic environments, embracing the challenges of organisational change and continuous improvement.
Ian is committed to driving growth at Goldratt UK in the years to come, ensuring it continues to deliver huge value to its clients.
Frances Shaw
General Manager
Frances joined Goldratt UK in 2007 and drives our Sales and Marketing strategy. She has over 20 years of marketing experience working in both B2B and B2C markets.
Her most recent success story working for Goldratt UK has been applying the principles of TOC to the sales pipeline and building the processes. This included re-designing the website, building new campaigns and redesigning emails.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Frances completed the course and is now certified.
John Muncaster
Technical Delivery Director
John started with Goldratt UK in 2005 as part of the Operations team. A management consultant dedicated to delivering TOC improvement programs for blue-chip clients such as PRA, NATS, Schneider Electric, Domino Printers and Bentley. One of the most knowledgeable, experienced implementers in the UK.
John has contributed significantly to Goldratt UK’s comprehensive knowledge base and delivery processes. Driven by improving Goldratt UK’s approach and disseminating his knowledge among clients, he ensures the knowledge is always up to date.
As Head of Operations, John is responsible for the organisation and performance of project managers within the company. He graduated with an honours degree in Manufacturing Engineering and from there went on to hold a variety of management positions in manufacturing organisations.
Prior to joining Goldratt UK, John was involved with numerous success stories. One such achievement was to increase the manufacturing capabilities of a mobile telecommunications organisation from a small UK SME employing 30 people, to a multinational employing over 1000. He was also a founding team member of the Lean Aerospace Initiative, a government backed programme aiming to equip the UK's Aerospace industry with the Lean tools and techniques, successfully employed by the automotive sector.
Phil Snelgrove
Technical Business Director
Phil Snelgrove has been a TOC Implementer and professional since 2003. Phil’s TOC expertise has resulted in him working with clients to improve entire supply chains (Procurement/Development/Operations/Sales/Distribution) or focusing on specific parts.
His major objectives are systematic and quantifiable improvement and ultimately self-sustainability for his clients.
Phil is a fully accredited TOC expert and holds a Masters in Engineering from Durham University. Prior to working with Goldratt UK, he was an engineer in a multi-national industrial tool manufacturer.
He is a people person and thoroughly enjoys working with teams to achieve common goals and objectives.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Phil completed the course and is now certified.
René Nibbelke
Strategy & Business Development Director
René joined Goldratt UK in 2026 with a clear purpose: to help more people, teams, and organisations realise the benefits of applying Theory of Constraints (TOC) and Critical Chain Project Management (CCPM).
His first exposure to TOC and Goldratt UK came in 2020 while leading a large number of major improvement and transformation programmes across Research & Development, Engineering, and Manufacturing at BAE Systems Plc and within the UK Ministry of Defence. During this time, René launched a company-wide “curiosity campaign” to explore how TOC and CCPM could be used to accelerate manufacturing performance and project delivery. This initiative led to multiple successful, award-winning implementations across the Land, Air, and Maritime domains within the UK’s largest defence organisation.
As lead author, René shared these experiences and lessons learned in the Association for Project Management’s 'Senior Managers’ and Project Managers’ Guide to Critical Chain', helping to promote wider adoption of Critical Chain across the project management profession and defence industry.
As an Honorary Industrial Fellow at the University of Bristol's Engineering Faculty, René supports the next generation of engineers in designing effective systems of work - not just excellent products. He holds postgraduate qualifications from Henley Business School, the University of Manchester, and University College London in business, project management, and science/engineering. He is a Chartered professional in both Project Management and Quality Management.
René was recognised by TOCICO (Theory of Constraints International Certification Organisation) with the TOC Champion Award (2022) and the TOC Outstanding Implementation Award (2023 and 2024) for his work on the Challenger 3 Tank and Hawk Jet MRO programmes, respectively. He has also been a finalist for three Association for Project Management Awards and received the Project Control Expo Innovation Award in 2023.
Lauren Wiles
Marketing Manager
Lauren joined Goldratt UK in 2019 as a Marketing Executive, after graduating with first-class honours from the University of Sussex. During her studies, she gained early industry experience as a Marketing Intern at Mercedes-Benz, where she developed a strong foundation in professional B2B marketing.
Since joining Goldratt UK, Lauren has progressed to lead the Marketing function, combining strategic thinking with hands-on execution. She has achieved a Level 6 Diploma from the Chartered Institute of Marketing and continues to maintain her professional development through active CIM membership.
Lauren is trained in the Theory of Constraints (TOC) and Critical Chain Project Management (CCPM) and was recognised with TOCICO’s Emerging Talent Award in 2025. She is also co-author of Andy Watt’s Release duology, contributing to the wider conversation on flow, focus, and organisational performance.
As Marketing Manager, Lauren is responsible for developing and executing successful B2B marketing strategies that increase awareness and adoption of TOC and CCPM, enabling organisations to deliver more, faster. She works closely with clients and industry partners to design internal communications strategies that support solution sustainability and ensure long-term, lasting success beyond initial implementation.
Louise Brazier
Accounts & HR Manager
Louise joined Goldratt UK in 2015, bringing with her 18 years of Human Resources experience gained in complex, global organisations including BT and Accenture.
Since joining Goldratt UK, Louise has played a central role in building and sustaining the firm’s internal foundations. She leads both Human Resources and Finance, overseeing the full employee lifecycle - from onboarding and development through to policy design, compliance, and employee wellbeing. Alongside this, she manages the company’s day-to-day financial operations, supporting sound decision-making and strong operational discipline.
Known for her practical, people-centred approach, Louise works closely with the leadership team to ensure that Goldratt UK’s ways of working are aligned with its values and strategic goals.
Dr Peter Tarrant
Commercial Director
Peter joined the Goldratt UK team as Commercial Director in 2025. His focus is on driving growth, improving profitability, and making sure business leaders are capitalising on the right market opportunities. He has lead account responsibility for developing the UK Local/Central Government and Middle East/South Asia offer and client base.
Peter is a highly experienced Transformation and Commercial Director with a track record of success in delivering complex service and corporate transformation programmes in the public and private sectors. He is credible, collaborative, and able to build and lead effective teams as well as being financially astute and driven to get results.
His skills and experience cover all aspects of implementing business change – people, process, policy, and technology – with particular expertise around the determination of new commercial offers, target operating models, business cases for change, and a new medium-term financial strategy. Some of the consequences to this change include the delivery of redesigned digitally influenced services that are fit for purpose, the adoption of commercial good practice, the maximisation of revenue streams, the consideration of alternative delivery models, and the identification of significant cashable efficiency savings that enable reinvestment in core services and the absorption of growth.
An excellent communicator with a strong grasp of detail, Peter quickly builds confidence at all levels of an organisation as a consequence of his excellent stakeholder management skills, diplomacy approach, and political insight. He has a deep understanding of how local authorities work, having worked in the public sector for over 30 years and having managed a wide range of functions at director level that include Transformation, ICT, Finance, and Customer Services in District, Borough, County, and Unitary authorities.
His public sector experience is complemented by a number of Director positions in large public limited companies (PLC’s) having functional responsibility for accounting, corporate transformation, ICT, and customer services and has acted as an Account Director in a range of London City Consulting Firms.
His organisational insight and experience is complimented by a PhD in Strategic Management with expertise around delivering Strategic Partnership Working and Large-scale Organisational Change.
Ollie Buck
Senior Management Consultant
Ollie joined the Goldratt UK consulting team in early 2017. This was a move from the aviation industry where he had spent 10 years managing large multi-organisation operations and improvement projects.
As a consultant, Ollie has worked with a wide range of clients across multiple industries including brewing and food production, construction (design and build), production operations and sales (B2B and B2C). Whether at home in the UK or over in Europe, he has worked with clients to holistically improve their business or to direct improvement initiatives toward specific departments - covering production operations, supply chain, sales and marketing and project management.
Kris Abramowski
Management Consultant
Kris joined the Operations team at Goldratt UK in 2010. He plays a key role in dozens of TOC solution implementations in British, Polish and Dutch companies including Johnson Matthey, F1 team’s manufacturing, Inventi BV and PLP Belos.
Kris acts as Goldratt UK’s computer software specialist and specialises in the implementation of RopeWeaver.
From 1992 to 2000 Kris co-owned JBA Poland – a leading provider of ERP solutions for European and Polish production companies. He then became co-owner of TOC Consulting Polska, the first TOC consulting company in Poland, where he spent 10 years helping manufacturing and engineering companies to implement TOC.
From the mid-2000s Kris has also run a successful TOC post-graduation programme at Warsaw University of Technology.
He is a founding member of TOCICO.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Kris completed the course and is now certified.
Harvey France
Sales and Customer Account Manager
Harvey joined the Goldratt UK team at the start of 2026, bringing with him more than four decades of experience in the automotive industry and an unwavering commitment to customer success. Beginning his career on Ford’s retail graduate programme in the early 1980s - and later enriching his expertise through the Open University - Harvey has built a track record of transforming customer experience and developing high‑performing teams.
Throughout senior roles at International Motors, Harvey led both Sales and Aftersales operations for the UK’s leading automotive distributor, championing service quality and building the foundations for long‑term customer loyalty.
At Hyundai Motor UK, he played a pivotal role in Operations and spearheaded, alongside an exceptional team, a landmark Customer Satisfaction programme across Sales and Aftersales. This initiative delivered dramatic improvements in customer experience metrics, strengthened retention, and contributed to market‑leading JD Power results. Hyundai’s forward‑thinking approach to customer communication became a benchmark for the UK and EU markets.
Harvey later joined MG Motor as Director of Aftersales and Business Development across the EU, Adria, and CEE regions. There, he oversaw Aftersales performance and led the recruitment and development of new distributors across multiple markets. During this period, the business grew from fewer than 100 annual vehicle sales to more than 200,000 within six years. Harvey credits this rapid growth to the strength, alignment, and determination of the teams involved.
Deeply people‑centric, Harvey is known for celebrating the wins of colleagues and clients alike. “It takes more than one person to change a business - it takes a dedicated team of like‑minded, target‑driven individuals.”
At Goldratt UK, Harvey brings the same energy, customer focus, and passion for enabling others to succeed. His mission is simple: empower clients, build capability, and help teams achieve results they can truly celebrate.
Jono Lockwood
Management Consultant
Jono joined the Operations team at Goldratt UK in 2019. Prior to starting at the company, Jono gained experience in acoustic consulting and automotive manufacturing after graduating with an MEng in Automotive Engineering from Loughborough University.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Jono completed the course and is now certified.
Jono has served as the lead consultant in establishing and building the Australia team through 2025-26.
Paul Morgan
Management Consultant
Paul joined the Operations team at Goldratt UK in 2022. He has a wealth of knowledge in many business sectors, including engineering, supply chain logistics and manufacturing.
Paul was an Engineering Manager for 20 years before moving to manufacturing as a Continuous Improvements Manager for a large global manufacturer for 5 years. It was during his time in this role that he was introduced to TOC. He was TOC Champion during the implementation process, which saw impressive improvements in sales, operational capacity and ultimately business growth.
In 2015, Paul took a role as General Manager (Head of Land Based Operations Middle East) for a Global Shipping Country. Paul implemented TOC and CCPM throughout the business which saw enormous growth in revenue and business opportunities. He held this position for 5 years.
In 2020, Paul accepted a Chief Executive Office role in the Middle East for a 3PL organisation. This position once again afforded him the opportunity to use his knowledge and experience in TOC to increase operational capacity throughout the business, seeing exceptional growth in the 3 years he led the company.
Paul has a real passion for TOC and the advantages it provides to businesses, in 2022 he moved back to UK and joined Goldratt UK to help other organisations implement TOC and CCPM.
Garett McTernan
Management Consultant
Garett McTernan joined the Goldratt UK team in 2025. His focus is on developing leaders, building knowledge of the Theory of Constraints (TOC), and supporting its effective implementation within workplace environments.
Garett brings a wealth of senior leadership experience from the education sector, spanning both national and international contexts. He specialises in driving organisational improvement across complex systems, leading cross-functional teams, and delivering measurable results. He continually develops his expertise in the Theory of Constraints and holds multiple TOCICO-awarded qualifications.
Adept at strategic planning, stakeholder engagement, and leading change across large, complex systems, Garett is a people-centred leader with strong problem-solving skills and a proven track record of coaching and mentoring professionals to deliver continuous improvement.
Chris Williams
Management Consultant
Chris joined the Goldratt UK Operations team in 2025. With over 20 years of manufacturing management experience, Chris specialises in applying the Theory of Constraints (TOC) to drive operational excellence.
At just 18, he became the youngest manager at Tata Steel Europe, completing a management coaching program that set the foundation for his leadership journey. Since then, he has worked across multiple industries in the UK and Australia, including steelmaking, FMCG, bespoke office furniture, and automotive manufacturing.
His first engagement with TOC came as Production and Operations Director at Spacestor, where he partnered with Goldratt UK to implement TOC strategies. Within just four months, manufacturing throughput increased by 41%, lead-times were reduced, and gross profit grew by 8.5% through further operational and supply chain improvements.
Later, as Operations Director at Ford MS-RT, Chris oversaw the commissioning of a new factory at the Ford Dagenham site. By applying TOC principles to the spray painting line, he reduced tack time by 38% while increasing overall throughput and flow.
Now, as part of the Goldratt team, Chris is passionate about bringing the power of TOC to new industries, helping businesses unlock their full potential through smarter, faster, and more efficient operations.
Martin Powell
DIRECTOR
Martin is one of the key Goldratt UK consultants leading major implementations of TOC across Europe. Since 1994 Martin has successfully implemented TOC for Goldratt UK in dozens of organisations and also supports Goldratt Consulting global.
As a Goldratt UK Director, he works with organisations to customize their Strategy and Tactics, transfer the knowledge and coach people to make the desired growth possible. He focuses primarily on these core areas: Operations, Project Management, Supply Chain, Finance & Measures, Distribution, Managing People, Sales & Marketing and Strategy.
He has been a Principal with Goldratt Schools, and has provided management education and support in over 30 countries.
His extensive widespread experience has resulted in the development of expertise particularly in managing large scale change programmes, IT and Systems, process management and providing consultancy services. Martin has led a number of projects to implement TOC in both large and small organisations, some in the UK and some with a global reach. He has supported Supply Chain assignments including clients in Venezuela in manufacturing and retail and also supported Healthcare projects.
Martin has huge experience in many sectors including automotive, Steel and Titanium production, automotive, packaging, construction, engineering, MRO, clinical research, IT, Chemical, healthcare, ERP, Finance and Clothing.
He’s previously been an approved consultant for UK Government’s Department of Trade and Industry Grant Aided IT developments. He’s also worked as the UK regional manager of Dale Carnegie, overseeing major accounts and the delivery of service by 21 consultants/trainers.
Martin’s background is as a Chartered Accountant. He was previously the Managing Partner of a leading regional Accountancy practice.
He is a founder member of the Theory of Constraints International Certification Organization (TOCICO) and worked closely with Eli Goldratt for nearly 10 years.
Maria Cristina Sierraalta Aranguren
Management Consultant
Maria joined Goldratt UK in 2007 but has been working with the Theory of Constraints (TOC) since 1995. She has a degree in Engineering and has successfully implemented TOC in a wide range of organisations, both in the UK and Venezuela.
Maria enjoys working closely with the shop floor, doing whatever it takes in order to achieve step-change improvements in performance.
Over the last 10 years Maria has worked with automotive, MRO train companies, the NHS, construction, packaging machine builders and clothing manufacturing and distribution companies.
Over this time she taught Operations Management at two universities in Venezuela where she supervised TOC improvement projects conducted by her students in their employers’ businesses. These projects delivered significant bottom line improvements.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Maria completed the course and is now certified.
Alex Dinham
Management Consultant
Alex joined the Goldratt UK operations team in 2025. With 25+ years of experience, Alex is a management consultant and business coach specialising in performance improvement for complex manufacturing, supply chain, and project-based organisations. He works directly with leadership teams to solve challenges and achieve key objectives.
With experience across many sectors – oil and gas, automotive, utilities, healthcare, and defence – Alex has worked with an impressive range of clients including BP, QatarEnergy, BT, DaimlerChrysler, Zurich Financial Services, and ConocoPhillips. His work has taken him across the globe with extensive experience in North America, China, the Middle East, Australia, and throughout Europe.
Alex is an expert in the Theory of Constraints (TOC), having previously worked with Dr. Eliyahu M. Goldratt at Goldratt Consulting. He integrates TOC into his approach to leadership and operational improvement. Alex is now dedicated to implementing TOC solutions that transform businesses and enhance the day-to-day work lives of individuals.
Ben Johnson
Management Consultant
Ben joined the Operations team at Goldratt UK in 2015. From an engineering background, Ben began at the company following 10 years as manager of continuous improvement for a large global manufacturer.
Initially working as an internal project leader, he has held roles overseeing holistic TOC implementations for operations, project management and sales across the world.
As a management consultant, Ben works with organisations, either with the company as a whole or with specific departments, to achieve significant improvements in performance.
Ben has led his own projects helping clients across a range of industry sectors including construction, decontamination product development, special process machinery projects and laboratory equipment sales & distribution.
Over the summer of 2021, the whole team at Goldratt UK qualified in Viago's Black Belt in Thinking Foundations Course to upgrade their knowledge and understanding of the Thinking Tools. Ben completed the course and is now certified.
Rory Masureik
Senior Management Consultant
Rory joined Goldratt UK in 2026, bringing more than 25 years of international experience across complex manufacturing environments, including aerospace and defence, automotive, chemicals, fibres, food, and medical devices.
His work focuses on helping organisations achieve significant and sustainable performance improvements by improving flow, increasing throughput, and building internal capability. He combines deep operational experience with a systemic approach to problem solving, enabling organisations to identify and manage their constraints effectively.
Rory was introduced to the Theory of Constraints (TOC) early in his career, having trained directly under Eli Goldratt in 1999. Since then, TOC thinking has remained a foundational element of his approach to improving organisational performance, particularly in environments where complexity obscures cause-and-effect relationships.
He has led and supported major transformation initiatives globally, including operational turnarounds, digital manufacturing programmes, and enterprise-wide improvement efforts. His experience spans both line leadership and advisory roles, allowing him to work effectively with executive teams while remaining grounded in the realities of day-to-day operations.
A distinctive strength of Rory’s work is his ability to align Operations, Technology, and Continuous Improvement around a common goal. By bridging these disciplines, he helps organisations move beyond local optimisation and achieve coordinated, system-wide performance gains.
He believes that most operational challenges are not caused by a lack of effort, but by constraints and policies that limit flow. Once identified, these can be addressed systematically to unlock significant performance improvements.
Rory is particularly passionate about developing internal capability. He works closely with leadership teams to ensure that improvements are not only delivered, but sustained, enabling organisations to continue improving long after the initial intervention.
He holds a professional qualification in Industrial Engineering and has further training in Lean Manufacturing through a technical scholarship in Japan. He is also a certified ADKAR Change Management practitioner and an active contributor to Industry 4.0 and Manufacturing Operations Management (MOM) working groups.
